Find a bike shop near you

Want to test ride or pick up a bike right away? Search for a nearby brand or store. Contact the shop and let them know you’re looking for a benefit bike—they’re ready to help you get started!

Precycled customer service

  • Orders and inquiries:

    Place your order through the webshop—we'll contact you afterward, so reach out only if you have questions.

    📬 bikecenter@vapaus.io

  • TEST RIDES:

    Test rides are by appointment only, so please book a time slot before you come to our bike center.

    Online booking form 

  • BIKE PICK-UPS:

    Bike pick-ups are by appointment only, so please inform us before you come to our bike center. 

    📬 bikecenter@vapaus.io

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Bike center opening hours

Our Bike Center is open by appointment only:
Monday-Friday: 10:00-16:00

Feel free to reach out in advance if you'd like to stop by!

Contact us

Benefit bike service info

On this page, you'll find detailed information about Vapaus' services, including the process for getting a benefit bike, the costs, insurance coverage, and additional services like maintenance and warranty. The knowledge base also includes helpful articles on how to handle employment changes, terminating contracts, and using your Vapaus user account. If you have any questions or need further assistance, don't hesitate to get in touch—we're here to help!

Support page

Do you have some questions?

Check out our Precycled FAQ page, where we've gathered answers to the most frequently asked questions. Whether you're curious about our bikes, services, or the refurbishing process, you’ll find the information you need right there!

Precycled FAQ

Contact information

Vapaus Bike center

Sörnäisten rantatie 27, entrance 11D (from the inner yard), 2 floor (Hattutehdas) 00500 Helsinki.

Contact email

bikecenter@vapaus.io

Contact phone number

+358 45 787 75 728 (Monday - Friday: 10-16)