We’re here to help
Have questions about your order, want to book a test ride, or need help with benefit bikes? Our team is ready to help—just send a message or book an appointment!
Precycled customer service
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Orders and inquiries:
Place your order through our webshop—we’ll contact you afterward. For questions, reach out at
📬 bikecenter@vapaus.io
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TEST RIDES:
Online booking formAll test rides are by appointment only. Please book your time slot before visiting our bike center.
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BIKE PICK-UPS:
Bike pick-ups are by appointment only, so please inform us before you come to our bike center.
📬 bikecenter@vapaus.io
Bike center opening hours
Open by appointment only:
Monday–Friday, 10:00–16:00.
Contact us in advance to schedule your visit!
Benefit bike service info
On this page, you'll find detailed information about Vapaus' services, including the process for getting a benefit bike, the costs, insurance coverage, and additional services like maintenance and warranty. The knowledge base also includes helpful articles on how to handle employment changes, terminating contracts, and using your Vapaus user account. If you have any questions or need further assistance, don't hesitate to get in touch—we're here to help!
GOT QUESTIONS? WE'VE GOT ANSWERS!
Explore our Precycled FAQ page to learn everything about our bikes, services, and refurbishing process, your curiosity starts here.
Contact information
Vapaus Bike center
Sörnäisten rantatie 27, entrance 11D (from the inner yard), 2 floor (Hattutehdas) 00500 Helsinki.
Contact email
bikecenter@vapaus.io
Contact phone number
+358 45 787 75 728 (Monday - Friday: 10-16)