Contact Information

Welcome to the Vapaus Precycled Contact Information page! Here you’ll find everything you need to get in touch with us—whether you have questions about your order, want to book a test ride, or need help with benefit bikes. We’re here to help, and our team is just a message or appointment away.

  • Orders and inquiries:

    Place your order through the webshop—we'll contact you afterward, so reach out only if you have questions.

    📬 bikecenter@vapaus.io

  • TEST RIDES:

    Test rides are by appointment only, so please book a time slot before you come to our bike center.

    Online booking form 
  • BIKE PICK-UPS:

    Bike pick-ups are by appointment only, so please inform us before you come to our bike center. 

    📬 bikecenter@vapaus.io

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Bike center opening hours

Our Bike Center is open by appointment only:
Monday-Friday: 10:00-16:00

Feel free to reach out in advance if you'd like to stop by!

Contact us

Benefit bike service info

On this page, you'll find detailed information about Vapaus' services, including the process for getting a benefit bike, the costs, insurance coverage, and additional services like maintenance and warranty. The knowledge base also includes helpful articles on how to handle employment changes, terminating contracts, and using your Vapaus user account. If you have any questions or need further assistance, don't hesitate to get in touch—we're here to help!

Do you have some questions?

Check out our Precycled FAQ page, where we've gathered answers to the most frequently asked questions. Whether you're curious about our bikes, services, or the refurbishing process, you’ll find the information you need right there!

Contact information

Vapaus Bike center

Sörnäisten rantatie 27, entrance 11D (from the inner yard), 2 floor (Hattutehdas) 00500 Helsinki.

Contact email

bikecenter@vapaus.io

Contact phone number

+358 45 787 75 728 (Monday - Friday: 10-16)